Visit Office:1447/B Sector 61, Chandigarh, 160047
☎Call Us:+1 (877) 847-5778
Effective date: August 22, 2026
Geeks Web Store respects the privacy of business customers, organizations, authorized users, and visitors to this website. This policy explains what information we may collect, why we use it, and the choices available to you.
We do not sell customer personal information. We may share information with service providers that help us operate the website, communications, payments, hosting, analytics, or service delivery, and when disclosure is required by law or necessary to protect rights, safety, or security.
We retain information for as long as reasonably necessary for the purposes described above, including business, accounting, legal, and security requirements. You may contact us to request access, correction, or deletion of personal information where applicable.
By requesting or using Geeks Web Store IT support services, the customer agrees to these terms. Services are intended only for businesses, organizations, and remote teams. Residential and home-user support is not offered.
Services may include remote or on-site troubleshooting, computer and operating-system support, software setup, Microsoft 365 setup, printer and network configuration, malware remediation, and driver support, subject to the agreed scope, availability, and technical feasibility.
Where a quote is provided, it describes the proposed scope and price based on the information available at the time. Additional work may require customer approval. The customer authorizes us to perform only the services that have been agreed upon.
Remote access may be used only with customer authorization and for the agreed service purpose. Customers should close confidential applications or revoke access when the session ends if appropriate. We will not intentionally access unrelated information.
We may support third-party software and hardware where technically feasible. We do not control third-party products, subscriptions, licensing, outages, security practices, or policy decisions. Customers remain responsible for maintaining valid licenses and subscriptions.
Some issues cannot be resolved remotely or may require hardware replacement, vendor assistance, administrator credentials, licensed software, or services outside our scope. A successful outcome cannot be guaranteed for every device or system.
To the extent permitted by applicable law, Geeks Web Store is not responsible for losses caused by pre-existing conditions, hardware failure, unsupported software, third-party outages, customer actions, malware introduced after service, or data that was not adequately backed up. Nothing in these terms excludes liability that cannot lawfully be excluded.
We may update these terms when our services, technology, or legal requirements change. The version posted on this website applies to future service requests unless a separate written agreement states otherwise.
Customers should request cancellation as soon as possible. For scheduled services, we ask for at least 24 hours' notice when practical. A late cancellation may result in charges for time already reserved, work already performed, or non-refundable third-party costs that were approved by the customer.
If a prepaid service has not started and can be cancelled without non-refundable third-party costs, the customer may request a refund. Approved refunds are returned to the original payment method unless otherwise agreed.
Charges for work already performed are generally non-refundable. If we are unable to deliver the agreed service for reasons within our control, we may provide a partial or full refund for the undelivered portion, as appropriate.
Verified duplicate payments or payments made in error will be reviewed and, where appropriate, refunded.
Approved refunds are normally initiated within 5–10 business days. Your bank or payment provider may require additional time to post the refund.
Send the request to support@geeksitstore.com with the business name, invoice or transaction reference, service date, and reason for the request. Nothing in this policy limits any non-waivable rights available under applicable law.
We aim to provide professional, reasonable, and transparent IT support, but no IT provider can guarantee that every issue will be resolved or that every service will produce a particular result.
This website may use cookies or similar technologies that are necessary for basic operation, preferences, security, analytics, or performance. Third-party services may set their own cookies when enabled.
You can manage or block cookies through your browser settings. Blocking certain cookies may affect website functionality. Where legally required, applicable consent controls will be used for non-essential cookies.
Prices are based on the service scope, customer requirements, and any quote or pricing information provided before authorization. A quote may change if the scope changes or new information materially affects the work.
Payment may be required before service, at the time of service, or according to an agreed invoice schedule. Services may be paused if an undisputed amount is overdue.
Applicable taxes, licensing charges, replacement hardware, vendor fees, shipping, or other third-party costs are the customer's responsibility when disclosed or reasonably incurred as part of the approved scope.
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information handled. No internet transmission or storage system can be guaranteed to be completely secure.
Remote sessions are initiated for authorized support purposes. Customers should not provide passwords through unsecured channels when a safer method is available. Where credentials are required, temporary access or secure credential-sharing methods are preferred.
We will use customer information only as reasonably necessary to provide the requested service, maintain records, protect security, and meet legal obligations. Customers should remove or restrict access to information that is not needed for the service.
Geeks Web Store is an independent IT support provider. We are not affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with Microsoft, Best Buy, Geek Squad, Dell, or other third-party manufacturers, retailers, software publishers, or service brands unless a specific written relationship is expressly stated.
References to third-party products, software, brands, or trademarks on this website are for identification and service-compatibility purposes only. All trademarks, service marks, logos, and brand names belong to their respective owners. Use of a trademark does not imply endorsement or affiliation.